Check out if you can find the solution you need.
What happened: Well first of all no one at your stores knows the customer service number I had to go online for the number. **Second of all I should be getting coupons from A.C. Moore since I spend a lot of money there and I haven’t received anything my customer number is ************. I know Michael’s is buying a A.C. Moore out and I’m hoping to get my coupons do you spend there before the merger goes on. Unless I’m able to use my A.C. Moore coupon at Michael’s.
What happened: my store in Henrietta NY, zip code ***** is closing and right now they have **-**% off. I went this morning and saw a sign on top of the $* price for **% off, when I went to the register they told me that it was **% on top **%, I said that the sign shows **%, I show them and according to them it was **% off the original price ($*.**) (good math) then I asked to talk to the manager, she came and right away started yelling at me, I asked her * times not to yell at me but when she continue to yelled at me I yelled back. This store is famous for wrong pricing but I never had a manager yelling at me like this woman did to me this morning. Her name? no idea since none of the employees have name tag. I am very sad to see that because the store is closing and the manager is losing her job since all the company is closing that she get her anger against the customers. *Thank you*Leonora Byron
What happened: The problem: Never got reward certificate in mail.
What happened: I bought the pickling wash by folkart and it doesn't do what I thought it would do. I dont have receipt and I went to your west Chester, pa store and your manager laughed at me to return this item. I'm a great customer and that was totally rude of him. He said he can't take back open merchandise which I'm sure u can since a customer doesn't like how it came out. I really want someone to contact me asap. I'm more annoyed if him laughing at me than anything. My phone number is ***-***-*****DiG*****@***.com*Thanks
What happened: I want to know if any sales are coming up at an of the sotres thart are close to my location thank you .
To contact the Michaels customer service by phone, you can follow these steps:
Look up the phone number of the Michaels customer service. The phone number is listed on michaels.com. Or check out the Michaels phone number page on WorthEPenny.
Dial the Michaels phone number 888-226-6673.
Hours: Mon-Fri 8am-5pm EST
Best time to call: 9am
Wait for an answer: Once the call is connected, wait for a Michaels representative to answer on the other end.
Average wait time: 2m
Identify yourself and state your reason for calling the Michaels representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Michaels to help them assist you.
Ask for assistance: Ask the Michaels representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If Michaels needs additional information from you or provides any instructions, follow them carefully.
Thank the Michaels representative: After you have received the assistance you need, thank the Michaels representative for their time and help.
To get to a real person as quickly as possible when calling Michaels, you can follow these steps:
Dial the Michaels customer service phone number 888-226-6673, which can be found on the Michaels website or in your order confirmation email form Michaels. Or check out the Michaels phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about Michaels. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live Michaels representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with a Michaels representative.
If the system still doesn’t connect you to a Michaels representative, stay on the line without pressing any keys. Michaels will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Michaels.
Once you reach a live person, explain your issue and provide any relevant information about your Michaels order. The Michaels representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Michaels website. This may allow you to connect with a Michaels representative more quickly and efficiently than calling.
When calling Michaels customer service, here are some best practices to ensure a smooth and efficient experience:
Have your Michaels account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the Michaels representative without any disruptions or background noise.
Be polite and respectful to the Michaels representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Michaels.
Clearly explain the issue you are facing and provide any relevant information or details that can help the Michaels representative address your concern.
If the initial Michaels representative is unable to resolve your issue, politely ask to speak with a supervisor from Michaels or escalate the issue to a higher level of authority.
Take notes during the call, including the Michaels representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with Michaels after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Michaels customer service.
If you are unhappy with your call to Michaels customer service, there are several options you can try:
Call again: Try calling Michaels customer service again and speak to a different Michaels representative. Sometimes a different Michaels representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the Michaels representative, you can ask to speak with a supervisor from Michaels or escalate the issue to a higher level of authority.
Provide feedback: After the call, Michaels may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Michaels customer service through other channels, such as email or chat. You can also explore the Michaels Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with Michaels service, you may want to consider other options such as returning the product you bought on Michaels or filing a complaint with a consumer protection agency.
No, Michaels hasn’t provided any live chat service currently. While live chat support is not currently available, Michaels offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Michaels customer service by phone, email, or social media. Phone support is available during Mon-Fri 8am-5pm EST, and customers can expect a prompt response from a Michaels representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Michaels.
You can contact Michaels via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Michaels via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for Michaels official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of Michaels, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about Michaels. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the Michaels social media team.
Please note that the social media accounts of Michaels are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Michaels for certain issues. For urgent or complex issues, it's recommended to contact Michaels customer service via phone or chat for more personalized assistance.
Yes, to contact the Michaels customer support by email, follow these steps:
Go to michaels.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
Look for an email address on the page.
Copy the email address provided by Michaels and open up your email client. Create a new email and paste the email address into the "To" field.
In the subject line of the email, provide a brief summary of your issue or question about your Michaels order. For example, "Return Inquiry" or "Product Question".
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Michaels order number or username.
Once you have completed the email, click send. You should receive a response from the Michaels customer support team within a few business days.
To put it simply, WorthEPenny is an independent third-party website that is not related to Michaels. WorthEPenny provides free tools and resources to assist customers in reaching Michaels customer service more efficiently, such as the Michaels phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Michaels, as well as forums where Michaels customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Michaels, it is not associated with or endorsed by Michaels.
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Please note that WorthEPenny is not related in any way to the Michaels official app or the Michaels company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Michaels trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Michaels. All references by WorthEPenny to third-party trademarks like Michaels are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.